Settling or otherwise addressing clashes and disagreements that take place between employees and other stakeholders is an important, but challenging managerial responsibility. Workplace conflict is nearly inevitable from time-to-time. The impact of conflict, its inevitability and its difficulty are reasons that both chief executives and other leaders identify conflict resolution as the management skills area where they most need coaching and training.
Not surprisingly, workplace conflict can decrease productivity, increase absenteeism, degrade innovation, reduce customer satisfaction and more. Left unaddressed, conflict tends to grow and become increasingly problematic. Executive Coaches Group coaches leaders and trains teams to address and resolve workplace conflict. We can show you the stages of conflict and the steps to reducing conflict. Ultimately, we can help you embrace conflict resolution and view it as a key leadership role rather than something that gets in the way of managing.